Terms of Service

Last Updated: 17.12.2024

1. Introduction

Welcome to Crowchat ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of Crowchat's website, services, AI agents, and integrations (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please refrain from using the Services.

2. Service Description

Crowchat provides AI-powered agents capable of connecting with and integrating into various services such as GitHub, Google Calendar, and other third-party platforms. Our Services enable automation, task handling, and communication support.

"As-Is" Disclaimer

The Services are provided on an "as-is" and "as-available" basis. While we strive to enhance and expand our feature set, we do not guarantee the availability of future features or integrations. Features advertised for the future are aspirational and subject to change. Current users are entitled only to the features available at the time of use, as described in their subscription plan.

Crowchat reserves the right to update, modify, or discontinue any features at our sole discretion, without liability to users.

3. Account Registration and Security

To access the Services, you must create an account and provide accurate, complete, and up-to-date information. You are responsible for:

Keeping your login credentials secure.
All activities that occur under your account.
Immediately notifying us of any unauthorized access or breaches.

We reserve the right to suspend or terminate your account if you violate these Terms.

4. Subscription and Payment

Plans and Pricing

Our Services are offered on a subscription basis. The features and pricing details for each plan are provided on our Pricing Page.

Payment Terms

Subscriptions are billed in advance on a recurring basis (monthly/yearly).
Payments are non-refundable except as required by law.
We may adjust subscription prices; any changes will be communicated with at least 30 days' notice.

Cancellations

You may cancel your subscription at any time. Your access to the Services will continue until the end of the current billing cycle, after which your account may be downgraded to a limited free plan.

5. Acceptable Use Policy

You agree to use the Services lawfully and refrain from:

Sharing credentials or unauthorized account access.
Attempting to reverse engineer, decompile, or exploit the Services.
Using the Services for illegal, harmful, or deceptive purposes.
Uploading content that is malicious, offensive, or infringes on intellectual property rights.

Crowchat reserves the right to terminate access for violations of this section.

6. AI Technology and Limitations

Crowchat's AI agents are powered by machine learning models and integrations. You acknowledge and agree that:

AI-generated outputs may contain inaccuracies or inconsistencies.
AI agents are not substitutes for professional services (e.g., legal, medical, or financial advice).
Crowchat is not liable for any reliance placed on AI-generated content.
You should evaluate outputs critically and seek human judgment when required.

Crowchat continuously improves its AI but cannot guarantee error-free performance.

7. Intellectual Property Rights

Crowchat Content

All intellectual property rights related to the Services, including software, designs, trademarks, and logos, are the property of Crowchat. You may not reproduce, distribute, or use our content without permission.

User Content

You retain ownership of any content you input into the Services. By using our Services, you grant Crowchat a non-exclusive, worldwide license to use, process, and analyze your inputs for the purpose of providing and improving the Services.

8. Third-Party Integrations

The Services enable connections to third-party platforms (e.g., GitHub, Google Calendar). You acknowledge that:

Third-party platforms are governed by their own terms and privacy policies.
Crowchat is not responsible for the availability, reliability, or performance of third-party services.
You must ensure compliance with all third-party terms when using integrations.

9. Privacy and Data Protection

Our collection and use of personal data are governed by our Privacy Policy. By using the Services, you consent to the collection, processing, and storage of your information in accordance with the Privacy Policy.

10. Disclaimers and Limitations of Liability

"As-Is" Disclaimer

The Services are provided "as-is" and "as-available," without warranties of any kind, express or implied.

Limitation of Liability

To the maximum extent permitted by law:

Crowchat shall not be liable for indirect, incidental, or consequential damages, including loss of profits, data, or use.
Crowchat's total liability for claims arising from your use of the Services shall not exceed the total amount paid by you in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Crowchat, its affiliates, and employees from any claims, damages, or liabilities arising from:

Your misuse of the Services.
Violations of these Terms.
Infringement of third-party rights.

12. Termination

Crowchat may suspend or terminate your access to the Services if you violate these Terms. Upon termination:

Your access to the Services will immediately cease.
Sections regarding intellectual property, disclaimers, indemnification, and liability will survive termination.

13. Modifications to Terms

We reserve the right to update these Terms at any time. Changes will take effect 30 days after being posted. By continuing to use the Services after changes become effective, you agree to the updated Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes shall be resolved in the courts of [Insert Location].

15. Contact Information

For questions or concerns about these Terms, please contact us at legal@crowchat.me.

By using Crowchat's Services, you acknowledge that you have read, understood, and agree to these Terms of Service.